SAMPLE DATA

Fictional property, guest and events.

Sample incident report

This is what a report looks like after an officer describes an event in their own words. Every field comes from the account below — what was not said is listed as missing.

Reference

SAMPLE-0001

Property

Grand Marina Hotel (sample property)

Time

23:40

Location

Room 812

Category

Theft / loss

Status

Under review

Officer's account (verbatim)

At around 23:40 a guest from room 812 came to the front desk and said her wallet was missing from the room safe. The night manager was informed and I checked the corridor CCTV. Housekeeping confirmed nobody entered the room after 19:00. The guest was escorted back to her room and the room was secured.

Persons involved

  • • Guest, room 812 (reporting person)
  • • Night manager (informed)
  • • Housekeeping (confirmed no entry after 19:00)

Actions taken

  • • Night manager informed
  • • Corridor CCTV checked
  • • Housekeeping access confirmed: nobody entered after 19:00
  • • Guest escorted back to her room
  • • Room secured

Missing information

  • • Date of the incident
  • • Guest name (as permitted by policy)
  • • Time the night manager was informed
  • • Result of the CCTV check
  • • Room safe audit log not mentioned
  • • Whether police were informed or the guest wished to report

Recommended follow-up

  • • Record the result of the CCTV review
  • • Request the room safe audit log
  • • Confirm with the guest whether she wishes to report to police
  • • Manager to review and close the report

Sample data. Severity and closure are confirmed by a manager; the report never states facts the account did not contain.